Privacy Policy

Last updated: January 2024

1. Information We Collect

Personal Information

When you sign up for our services, we collect:

• Name (first and last)
• Email address
• Company name (optional)
• Phone number (optional, for better communication)
• Password (encrypted)
• Billing information (processed securely through Stripe or PayPal)

Usage Information

We automatically collect:

• IP address and location data
• Browser type and device information
• Pages visited and time spent on our site
• Referral sources

2. How We Use Your Information

We use your information to:

• Match you with suitable virtual assistants
• Process payments and manage subscriptions
• Communicate about your service and send important updates
• Provide customer support
• Improve our services and user experience
• Send marketing communications (with your consent)

3. Third-Party Services

We use the following third-party services:

Analytics & Performance

• Google Analytics: To understand how visitors use our site
• Google Search Console: To monitor and improve our search presence
• Cloudflare: For website security, performance, and content delivery

Payment Processing

• Stripe: For secure credit card processing
• PayPal: For alternative payment options

We never store your full credit card information. All payment data is handled securely by our payment processors.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL encryption for all data transmission
• Encrypted password storage
• Regular security audits
• Limited access to personal information

5. Your Rights

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and associated data
• Opt-out of marketing communications
• Request a copy of your data

6. Cookies

We use cookies to improve your experience on our site. These include:

• Essential cookies for site functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of significant changes via email or through our website.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]
Website: hirevirtualassistant.org
Address: 1836 San Jacinto Blvd, Austin, Texas, 78701